The Controller has Landed

By Sameer Kalwani, September 21, 2009

On August 27th Sarvajal deployed our first set of controllers at 3 pilot locations in Gujarat. These locations will help us measure the added benefits of the controller and see what needs to be improved before we grow to a larger scale.

The controller’s deployment did not come without some hiccups. During the initial setup phase, many of the components had to be tweaked and addressed on site. Since many of our sites have been hand-built to specification, there are onsite mechanical modifications that must be made. These sorts of issues will need to be addressed on a case by case basis. Training our deployment teams to deal with each of these cases and providing them with the proper tools is just one of the many challenges in rural areas. Other hurdles we faced during deployment were instances of power and water access issues. The issues we encountered during an upgrade process just bring to light the day-to-day challenges our franchisees face. These issues significantly slow down our upgrade process. As we move to a full scale deployment we will need to find ways to work around these rural issues.

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